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04 Feb 2021 | 16:19

Lloyds to cut 160 jobs at Isle of Man call centre

(Sharecast News) - As many as 190 jobs at Lloyds Banking Group are at risk, with the lender looking to cut staff at its Isle of Man call centre, which primarily helps business banking customers. Lloyds will post 30 new roles, meaning 160 jobs will be lost on a net basis, with staff being informed on Wednesday morning after the bank made some "difficult decisions".

The bank cited the shift to digital banking as part of the reason for the move, indicating that it was not just branch jobs at risk due to a shift to online services.

"These changes reflect our ongoing plans to continue to make parts of our business simpler and to meet the changing needs of our customers," said Lloyds, which noted that affected staff, who will not depart until May, would be given training and support on the way out.
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