25 Apr 2025 | 14:31
M&S suspends online orders after cyber incident
(Sharecast News) - Shares in Marks & Spencer fell after the retailer said it would suspend taking online orders in the UK and Ireland due to a recent cyber incident.
In a statement, the company said it continued "to manage the incident proactively and the M&S team - supported by leading experts - is working extremely hard to restore online operations and continue to serve customers well".
Shares in the company fell almost 5% in London trade.
"As part of our proactive management of the incident, we have made the decision to pause taking orders via our UK & Ireland websites and apps and some M&S International operated websites. The M&S product range is available to browse online, and our stores remain open and ready to welcome and serve customers."
M&S was hit by the incident earlier this week, affecting contactless payments and the pick up of online orders in stores.
Reporting by Frank Prenesti for Sharecast.com