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Order Execution Policy

One of our long-standing aims is to be friendly and helpful at all times and to do the best we can for our clients. This extends to ensuring we transact our clients’ orders quickly, efficiently and with their best interests firmly to the fore.

order execution policy

At Redmayne Bentley, our vision is to be the most trusted independent provider of personal investments services. A key part of this commitment is ensuring that client orders are executed promptly, efficiently and with your best interests in mind.

This page outlines our Order Execution Policy, which explains how we strive to achieve the best possible outcome – known as best execution – when handling your order.

 

How We Accept Orders

Redmayne Bentley’s Stockbroking service is telephone-based. Please note that we do not accept orders by email or via our client portal, myRB.
 

Client Classification

Clients of Redmayne Bentley will be classified either as 'Retail' or 'Professional'. Regardless of the classification, we treat all clients as 'Retail' for the purposes of ensuring we achieve best execution, or ensuring we take all sufficient steps to obtain the best possible result when executing trades.

Specific Client Instructions

If you provide us with a specific instruction, or a specific instruction on certain elements of an order, we will execute the order, or the element of the order, in accordance with those instructions. Our obligation to you under this Policy will then cease and it may prevent us from taking the steps designed by the Policy to ensure the best possible outcome when executing your order.

Execution Factors
To achieve best execution, we consider several factors:
  • The nature of your order
  • The characteristics of the financial instrument
  • Available execution venues
Our primary focus is on the "total consideration". This includes:
  • Price
  • All expenses directly incurred by executing the order e.g. government taxes and duties such as Stampy Duty and the Panel of Takeovers and Mergers (PTM) Levy
  • Our transaction charges
  • Clearing and Settlement fees
  • Third-party fees
Other factors may also be relevant depending on the order:
  • Speed of execution
  • Liklihood of execution and settlement
  • Size and nature of the order
  • Any other relevant considerations


How Orders are Executed and Execution Venues

When executing orders on a regulated market or Multilateral Trading Facility (MTF), we will consider the execution venue based on the factors listed above. This includes the regulated market or MTF itself or a member of the regulated market or MTF.
 
There are a variety of different execution venues available for the different types of financial instruments. One of our commitments under this Policy is to ensure that we are able to execute your order at the most appropriate venue available for that financial instrument type. In addition to the above execution factors, the following may also influence our selection of execution venue:
  • UK & International Equities
We utilise the Retail Service Provider (RSP) system to obtain quotes and execute orders. Where we are unable to fulfil an order utilising the RSP system our qualified and experienced Dealing team will seek to execute the order by contacting a variety of market counterparties (including other regulated firms or MTFs). Occasionally, we may execute orders ‘Over the Counter’ (OTC). We also have the ability to execute orders via Direct Market Access (DMA). DMA is a method of placing trades which allows brokers to send orders directly to the market’s order book. Rather than phoning a market maker to execute the trade, the order is routed electronically straight to the exchange.
  • Debt Securities
Similar to equities, we utilise the RSP system to request quotes and execute orders. Where we are unable to fulfil an order utilising the RSP system our qualified and experienced Dealing Team will seek to execute the order by contacting a variety of market counterparties (including other regulated firms or MTFs). Occasionally we may execute orders ‘Over the Counter’ (OTC).
  • Unit Trusts/Open Ended Investment Companies
Orders are executed with individual fund managers via an institutional fund platform.
 

types of Orders

At Best Market Order: Executed at the best available price at the time. Prices may vary due to market movement. We aim to provide you with a price while executing your order. However, this may not always be possible and we might not be able to execute the order immediately. As market prices can change at any time, the order might be executed at a high or lower price than originally quoted.


Limit Orders

A Limit Order is where you provide an instruction to place an order at a specified price limit or better, and/or for a specified size. In these instances, it may not always be possible to execute that order under the prevailing market conditions. Redmayne Bentley is required to make your order public i.e. show your order to the market unless you expressly instruct us not to.


Orders Executed outside of a Regulated Market

There may be occasions when achieving the best possible result in carrying out a transaction for a client requires execution of the order to take place outside of a Regulated Market. By accepting this Policy, you consent to Redmayne Bentley acting with discretion in such circumstances.


Monitoring and Review

At least once a year, we will undertake a formal review of this Policy to ensure that it is both suitable in terms of achieving best execution for our clients and that it is being implemented correctly. The policy may also be updated during the course of the year should any material changes to how orders are executed arise. This review will include an assessment of the execution venues used and that these remain those most likely to facilitate the achievement of the best possible result when executing orders.

We also monitor our effectiveness in achieving best execution of our orders on a daily basis by comparing the trades we execute against similar orders executed by other firms. We will do this by using data provided by the relevant exchanges or market maker vendors, using a third-party software analysis tool designed specifically for this purpose. For those financial instruments where data of this kind is not available (e.g. unit trusts) this assessment will be made, bearing in mind the data available and the specific circumstances of these instruments.

Last reviewed: May 2026
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