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Contract Wins and Joint Ventures

Actual Experience inks framework with Vodafone

04 March 2016 07:57

Actual Experience has signed a five-year framework agreement with Vodafone which will see the company's digital experience quality analysis integrated into Vodafone's long-term quality improvement processes and key performance indicators. The company's analytics have the potential to be used across Vodafone's enterprise and consumer markets, products and services. Given its global reach and vast number of end users, the board of Actual Experience believes that Vodafone has the potential to become a significant channel partner.

Actual Experience's ability to analyse an organisation's digital experience quality will ensure that digital products and services are delivered to Vodafone's customers and staff exactly as the business intends, ensuring transparency to leaders across both managed services and the business.

Chief executive Dave Page said: "Our recent focus has been on building our channel partner relationships and I'm delighted to be able to announce our latest significant agreement. By taking a customer-led perspective on the quality of their digital experience we can help Vodafone focus their resources on achieving consistent digital quality."

At the company's annual general meeting later today, Page will say: "I am pleased with the commercial progress made by Actual Experience in the current fiscal year and trading is in line with board expectations. In particular, we are encouraged by the recent progress made with current and prospective channel partners, including the Vodafone contract announced today. Accordingly, management believes that the Company is well positioned to deliver channel revenue growth in the current fiscal year."

Story provided by StockMarketWire.com

Related Company: ACT

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