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Frequently Asked Questions

In you have any queries, please do not hesitate to contact us. We offer a choice of service channels for all our customers.

FAQs about Monitoring Your Shares

How do I view my account online?

Please register for our Client Web Access on the My Account section of this website.

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What websites can I use to keep in touch with the markets?

There are many useful websites for keeping in touch with the markets. This website has a news and company section - go to the research section of the website. We would also recommend www.bbc.co.uk and www.ft.com

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I'm not sure how many shares I own in XYZ plc ~ Can I check my holding?

If you hold your shares in our nominee we can tell you or you can check online. If you hold them in certificated form you will need to contact the registrar whose details will be on your certificate.

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I have a certificate for XYZ shares is it worth anything?

Companies sometimes issue new share certificates to replace old ones and sometimes companies go bust. If you are unsure as to whether what you hold is valid you should contact the Investment Support Department on 01689 818 818 or your usual Redmayne-Bentley contact and they will be able to check for you.

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I cannot find a share price for XYZ in the newspaper anymore is it still trading?

It may be, companies have to pay to have their price published in a newspaper so it may not appear. Give us a call and we will be able to give you a price over the phone.

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We think my deceased relative may hold shares how do we find if they do?

If you think they had an account with us we will be able to check for you. If you are unsure, but have other documentation we may be able to check the shareholdings with the registrars.

Once the details of the holdings have been ascertained we can prepare a probate valuation. Please contact your local branch for details.

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Use our enquiry form or write to us if you have any questions regarding our products and services.

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